Microsoft is investigating Teams and Outlook outages when users report issues

Microsoft said it is investigating issues with several of its products, including Teams and Outlook.

The US tech giant said users may not be able to access multiple Microsoft 365 services.

“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” the company said.

Downdetector, a service where people can log issues and outages with websites and apps, saw a spike in users reporting issues with Microsoft products, including Outlook, Teams, and the company’s cloud product Azure, around 3 a.m. ET.

Microsoft said that around 7:05 UTC – 2:05 ET – customers “may experience issues with network connectivity, manifested as network latency and/or timeouts when trying to connect to Azure resources in multiple regions, as well as other Microsoft services.”

The company said it is investigating and will “share updates as more is known.”

Microsoft’s outage comes just hours after it reported better-than-expected earnings for its October-December quarter. But the company saw a slowdown in sales of cloud computing products, including Azure, and issued a gloomy outlook for the current quarter.